What should be ready before the truck arrives?
Delivery goes smoothly when the unloading plan is set before the carrier calls. A driver may not be responsible for unloading equipment unless liftgate or special service was arranged.
| Delivery item | Prepare this | Why it matters |
|---|---|---|
| Contact | Direct phone number for carrier | Avoid missed appointments |
| Unloading | Forklift, ramps, dock, or lift service | Freight is not always ground unloaded |
| Surface | Flat and firm staging area | Prevents tipping and stuck equipment |
| Inspection | Photos, bill of lading, visible damage notes | Protects freight claims |
What should you inspect first?
- Check crate or pallet condition before signing clean.
- Photograph any visible damage on arrival.
- Check fluid levels before operating.
- Confirm included accessories, keys, manuals, and loose parts.